Hydronic Underfloor Heating Specialist | NSW Regional

Job Description

The Company
Thermogroup is a family-run business based in Leeton, NSW, wholesaling Electric Underfloor Heating, Heated Towel Rails, and Ablaze Mirrors. Selling through distributors Australia-wide, they are one of the leading brands in their market. Operating since 2003, the company has experienced consistent year-on-year growth and is driven by a passionate team focused on continuing this growth as they enter the next chapter of their journey.

The Role
Thermogroup is seeking a motivated and experienced Hydronic Underfloor Heating Specialist to join their team full-time. This is an exciting opportunity to support the launch of Hydronic Underfloor Heating as a new product range.

The successful candidate will provide technical expertise and support, assisting with sourcing, product training, and ongoing customer support. Thermogroup is looking for someone highly organised, with a strong work ethic, excellent teamwork skills, and proven experience with hydronic heating systems and direct underfloor heating installations.

This is a remote role based in NSW or VIC, with flexibility to establish a working space in the candidate's area.

Key responsibilities include:

• Collaborate with the team to identify, evaluate, and secure reliable supply partners, including product specifications and compliance requirements.
• Support the rollout of Thermogroup's Hydronic Underfloor Heating product range, providing technical input and guidance.
• Deliver training to sales, customer service, and installation teams on system design, quoting, product knowledge, and technical calculations.
• Assist in creating customer-facing materials, installation guides, and training resources.
• Contribute to the design, testing, and prototyping of new hydronic products and system components.
• Identify opportunities for product improvements and innovative solutions to enhance performance and efficiency.
• Provide ongoing technical support to internal teams and customers, including troubleshooting and fault diagnosis.
• Serve as the in-house technical expert for hydronic underfloor heating systems.

What we are looking for:

• Proven experience in hydronic heating systems, with direct underfloor heating expertise.
• Strong technical knowledge of hydronic system design, heat loss calculations, and installation practices.
• Hands-on experience with hydronic installation, commissioning, or maintenance
• Ability to deliver engaging technical training to both technical and non-technical audiences.
• Strong problem-solving skills and the ability to diagnose and resolve technical issues.
• Familiarity with Australian Standards, building codes, and compliance requirements for heating systems is an advantage.
• Excellent communication and interpersonal skills, with the ability to work collaboratively across sales, operations, and procurement teams.

What's in it for you

• Full-time permanent role offering the opportunity to build a long-lasting career
• Highly competitive salary package
• Remote working, with the option of a dedicated working space
• Work within a supportive and well-established team
• Join a company that genuinely values its people, prioritizing staff well-being, support, and development

If you're ready to take the next step in your career, apply now!